Terms & Conditions

Welcome to DP Valet Service's terms of service! By using our services, you agree to the following terms and conditions:

Booking Terms

• All bookings require a non-refundable deposit.Bookings are confirmed once the deposit is received.If you need to cancel or reschedule you must advise us at least 48 hours before otherwise full payment will be required.Prices may vary depending on vehicle size, condition, contamination, access, and location.

Worksite Requirements (Mobile Services)

Customers must provide:

 Safe off-road parking, Adequate working space around the vehicle, Safe access to electricity and water (unless pre-agreed). We cannot work in- Main roads, Busy or narrow streets, Pay & display car parks, Unsafe or restricted areas, Properties with aggressive animals or hazards

If the location is unsafe or access is denied on arrival: Full payment remains due.

 Vehicle Condition & Heavy Soiling

Extra charges apply for:

• Heavy mud

• Pet hair

• Biohazards (vomit, blood, urine, faeces)

• Mould, mildew, infestations

• Excess rubbish

• Chemical spills

• Paint, cement, adhesives, tar, fallout

If photos are not provided, prices adjust on arrival. Severe contamination may require additional time or visits.

We may refuse heavily contaminated vehicles on arrival for safety reasons—full payment still applies.

We strive to provide the best service possible. If you are not satisfied, please let us know within 48 hours of your appointment and we will solve the issue free of charge. 

By using our services, you agree to our terms and conditions. Your satisfaction is our priority.

By using our services, you agree to these terms and conditions. If you have any questions or concerns, please do not hesitate to contact us using the contact form below. 

Insured by PolicyBee

Trained by Mitchell's Detailing

Registered HMRC